1. Overview

At Pinnacle Global Services (PGS), your privacy is a top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and store it. This policy complies with U.S. Federal, Massachusetts, and international data protection standards, including the GDPR.

2. Information We Collect

• Name, email, phone number, and company name
• Service-related communication and correspondence
• Technical data (browser type, IP address, and access time) for security and analytics

We do not collect sensitive information (e.g., SSN, financial data) unless required by law or specific contractual engagement.

3. How We Use Your Information

• Deliver and manage our services
• Respond to inquiries or requests
• Communicate project updates and service notices
• Enhance our website, systems, and user experience
• Meet legal, security, and regulatory requirements

4. Data Protection and Security

PGS employs Zubayaa Cloud security protocols, including:

• AES-256 encryption and secure storage
• Multi-factor authentication
• Firewalls, VPN, and intrusion detection systems
• Periodic vulnerability testing and data access audits

Only authorized personnel have access to sensitive client data.

5. Data Sharing and Disclosure

PGS does not sell or rent your information. We share data only when:

• Required by law or government regulation
• Necessary to deliver contracted services
• Partnering with vendors who meet our security standards

All partners operate under strict data protection agreements.

6. Cookies and Tracking Technologies

Our website uses cookies and analytics tools to improve functionality and monitor site performance. Users can modify browser settings to disable cookies without affecting access to our core services.

7. Data Retention

We retain information only as long as necessary to fulfill business purposes or comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

• Request access to your personal data
• Request correction or deletion of inaccurate information
• Withdraw consent for non-essential data collection

To exercise these rights, contact privacy@zubayaa.com.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulation or company practice. The most recent version will always be available at:

https://pinnacle.zubayaa.com/privacy-policy

Continued use of our website or services constitutes acceptance of the updated terms.

10. Contact Information